Order and shipping
1.Do you offer discount for large order ?
Yes,do .Please contact us for order quantity ,we will offer better price than sample cost .
2.How long does the delivery take ?
We often have stock over 500pcs each model .It will take 1 or 2 days to send out for sample ,3-5days for bulk order
3.What is warranty period ?
One year warranty .
Technical Hardware
1.What is the difference between 1D and 2D PDA barcode scanner ?
1D barcode scanner use Zebra SE955 scan engine ,can read barcode :
Code128, EAN-13, EAN-8, Code39, UPC-A, UPC-E, Codabar, Interleaved 2 of 5, ITF-6, ITF-14, ISBN, Code 93, UCC/EAN-128, GS1 Databar, GS1 Composite Code, Matrix 2 of 5, Code11, Industrial 25, Standard 25, Plessey, MSI-Plessey, etc.
2D barcode scanner use Zebra SE4710 or Honeywell N6603 scan engine ,can read barcode:
PDF417, QR Code, Data Matrix, Aztec Code, Maxicode, MicroPDF417, etc.
2.How long does the Lithium last ?
For one lithium battery 4300mAh,it works about 6-8 hours .It will have balance about 20% .If you need to work more hour,you have to order extra battery for replacement because the original battery is under charging .
3.Do you offer SDK for this device ?
Yes,we offer free SDK for secondary development or integration with software .
4.Do you need to order a cradle to charge the battery ?
Doesn’t be necessary,we offer adaptor to charge coming from standard kit .
5.How to insert SIM card ?
Open the back cover ,you will see the sim card slot .Insert sim card by there .
6.What barcode doesn’t support ?
1D : Code128, EAN-13, EAN-8, Code39, UPC-A, UPC-E, Codabar, Interleaved 2 of 5, ITF-6, ITF-14, ISBN, Code 93, UCC/EAN-128, GS1 Databar, GS1 Composite Code, Matrix 2 of 5, Code11, Industrial 25, Standard 25, Plessey, MSI-Plessey, etc.
2D: PDF417, QR Code, Data Matrix, Aztec Code, Maxicode, MicroPDF417, etc.
7.How to deal when it doesn’t scan any barcode and no red light when scan ?
For Model T10 of Shenzhen Ruiyan Interconnection Technology Co.’Ltd ,android 9.0 PDA scanner, kindly operate as below :
1)Find the Phone call button , click this button
2)open the dial keypad
3)input *#*#9527#*#*
4)Click the last one in the third row
5)choose N6603
6)input password 99198
7)power off the device ,power on again
8.What is the standard kit ?
It includes a device ,adaptor (us ,eu,uk for options ) ,USB cable ,battery ,screen film ,warranty card .
9.do you offer protection case for dropping ?
Yes,we offer extra protection leather case ,please see the video link .
https://youtube.com/shorts/wIrEKATtldU?feature=share
10.Is it compatible with SICON Warehousing module for SAGE 200 and able to read a GS1 data matrix ?
Yes,you need to install android version app .It can work .
